International shipping guideUpdated a year ago
Do you ship to my country?
Maybe! It depends what.
In general, eye drops and contact lens solutions are restricted to US only for regulatory compliance reasons. Here are some additional brands that have international shipping restrictions:
US, Australia and New Zealand only: Eye Eco products (Tranquileyes, Eyeseals, Onyix/Quartz, etc.
US only: Oasis Tears; Ocusoft; Novabay; Quidel; Zocular; Lunovus; Johnson & Johnson;
Please contact us with questions about what we can ship to your country. If we cannot ship something to you, we are happy to try to help you find another source.
Who pays customs duties and when?
- YOU DO, at the time you receive the package. We cannot estimate or prepay any import duties for you (although we're working on it!). If you order anything over about $15, chances are you will be charged import duty before you can receive your package. Find out more from your local post office BEFORE you purchase, please.
- BROKERAGE FEES (DHL): For DHL shipments to Canada, DHL will charge you 10.50 in brokerage fees. For brokerage fees to other countries please contact DHL for details.
Popular product sources in Canada
Purilens Plus Saline: Go to amazon.ca and search on Purilens, and look for the supplier called The Lifestyle Company (they are the manufacturer).
Eye Eco (Tranquileyes, Onyix/Quartz, EyeSeals): eye-revive.ca is the current distributor.
Popular product sources in the UK
Share your source?
Please let us know your favorite international sources for dry eye or scleral lens products so we can share them!