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Dry Eye Shop Service Desk

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Visa, Mastercard, Discover, American Express, Diner's Club, PayPal, PayPal Express, Apple Pay, Google Pay, Facebook Pay, check or money order

Payment methods

Ordering and paying

Quick shipping facts

Domestic US Shipping Guide

How can I save money on shipping?

International shipping guide

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Shipping

Help! My order arrived late.

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Delivery troubleshooting

What to expect

Returns & Refunds Policy At-A-Glance

Help! I received the wrong item(s).

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Help! I received a defective or damaged product.

Start a return

Returns, Replacements, Refunds & Warranty Support

Subscription FAQ

I want to cancel, modify, or change the date on my upcoming subscription order.

I need to update my credit card on file.

I need to update the address on my subscription order.

Subscription Service (Recurring Orders)

I need help logging in or activating my account.

I need a copy of the invoice for my order(s)

I need help updating address, password, or other account details

Managing my account

Help! I need to modify or cancel my order before it ships.

Donating during checkout

Weekly discounts

Accessing your DryEyeShop Reward Points

Discounts and Loyalty Points

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I need extra help.

Payment methodsUpdated a year ago

Payment methods